The merchandise must be accompanied by the original invoice and original packaging. Returned items must be safely packaged, shipped, and postmarked via USPS First Class Mail or your national Postal Service (for international returns).
The product must be returned to us first before we ship out the new exchanged item.
While we appreciate your business, we have a strict exchange-only policy and cannot offer refunds for any of our products.
The customer is responsible for all return shipping charges, unless the item received is incorrect or damaged. Shipping and handling charges on the original purchase are nonrefundable.
DAMAGED OR DEFECTIVE ITEMS
If you receive an item that is damaged or defective, please contact us within 48 hours of purchase.
Items Not Eligible for Exchange:
- Items that show evidence of wear
- Items purchased at a discount, or on sale.
- Personalized or customized items